I am a Quality Assurance Engineer with over four years of experience in software testing and client delivery. I have expertise in writing test documentation, executing diferent types of tests (smoke, regression, integration, functional, non-functional, UI/UX), API testing, and incident management. I am experienced with tools like GitHub, Jira, Trello, and ServiceNow, and follow Agile methodologies (Scrum, Kanban). Also, I have a solid understanding of SDLC and PC hardware. His technical skills include basic Python programming and knowledge of cybersecurity. I have worked extensively in incident resolution, client communication, and requirements gathering.